Certified Physician Practice Manager (CPPM)^® Online Training Course

This online practice management course teaches all the fundamental skills needed to effectively manage a physician's practice. You will learn everything that goes into managing the revenue cycle, compliance regulations, human resources, health information, and general business processes. 

Course curriculum overview

The CPPM Online Training Course will thoroughly equip you to excel as a practice manager.    

Practice managers are instrumental in coordinating various aspects of healthcare administration to create a well-organized and smoothly functioning medical facility. Their responsibilities encompass a wide range of tasks that require expertise in several areas — such as strategic planning, insurance and payer relations, risk management, effective communication, and more.  

The CPPM training you receive throughout this practice management course will broaden your skillset and strengthen your expertise in multiple domains, including medical coding and billing, human resources, and even marketing. Your extensive knowledge will make you a go-to invaluable resource in the medical practice — especially after earning the CPPM certification, which positions you for more job opportunities and higher pay. 

Practice management training objectives

• Recognize the various levels of providers, places of service, and the patient-care flow process

• Develop techniques for effective communication with physicians and staff

• Become familiar with major concepts of quality in healthcare

• Basic understanding of corporate governance structures

• Gain a basic understand basic principles of structuring an effective chart of accounts for accounting accuracy

• Become familiar with essential billing and coding concepts including insurance payment models

• Understand basic financial reports all businesses must use

• Become familiar with and understand how to effectively manage the revenue cycle to collect billed charges

• Gain a working knowledge of human resource management in the medical practice setting

• Become familiar with physician and mid-level provider recruiting and the credentialing process

• Learn about basic tools to evaluate and effectively lead employees toward success

• Understand how to effectively work with outside vendors and value these relationships

• Understand the basic principles of marketing in physician practices

• Have familiarity with business continuity, disaster planning, and change management

• Understand principals in health care reform

• Have knowledge of the ambulatory use of the electronic medical record (EMR)

• Understand Health Information Exchange including current problems with HIE

• Gain a general knowledge of industry compliance requirements

• Become familiar and comfortable with HIPAA privacy and security rules

• Understand more about fraud and abuse laws