JillMedicalBiller
Contributor
Hello!
I've recently been made aware of an issue, where a patient has been getting CGM supplies from Medicare, but also using VA benefits to get the same supplies. Basically doubling up on the supplies. My understanding is that a patient who has Medicare and VA benefits can choose between Medicare and VA benefits for a given service. However, this case sounds as if the patient was using both to get double the supplies. This sounded like a potential issue and I was just wondering if any of you have dealt with this before and what are the appropriate steps to take? The patient has told our staff that he will no longer be getting supplies from us and just going through the VA.
Thank you very much for any input on this! I appreciate it!
I've recently been made aware of an issue, where a patient has been getting CGM supplies from Medicare, but also using VA benefits to get the same supplies. Basically doubling up on the supplies. My understanding is that a patient who has Medicare and VA benefits can choose between Medicare and VA benefits for a given service. However, this case sounds as if the patient was using both to get double the supplies. This sounded like a potential issue and I was just wondering if any of you have dealt with this before and what are the appropriate steps to take? The patient has told our staff that he will no longer be getting supplies from us and just going through the VA.
Thank you very much for any input on this! I appreciate it!